News & Blog
The K12 Insight Blog


Revealing the True State of Customer Service in Your District
I questioned if that school really was committed to students and families like they claimed. Because, on that day at least, it certainly didn’t fee...

3 Keys to Boosting School Survey Participation Rates
COVID-19 has changed the game — for school leaders, their districts, and their surveys. Some districts have been able to keep their teachers an...

Remembering Dr. Gerald Dawkins: Celebrating a Life of Impact
On behalf of the K12 Insight family, it breaks my heart to share the news of the passing of our friend, colleague, teacher, coach and mentor, Dr. G...

Back to school: Essential voices for the new academic year.
Freshly sharpened pencils, bright backpacks and the joy of learning. The back-to-school season brings so much energy and life to our communities. ...

Let’s Talk! 16.0: A solution that is as flexible as you are
If necessity is the mother of invention, the last year has provided all of us with many opportunities for creativity. A K12 Insight, it has challen...

Resource Prioritization: A Guide for School Leaders in the Coming Year
School leaders are faced with making plans to address countless critical matters in the coming school year — such as managing learning loss and men...

Customer Service Benchmarks: 3 Every School District Should Monitor
You can't improve what you don't measure. But if you really want to know how your district is performing on customer service, you need to compare m...

Key 3 Service Metrics: Only 30% of School Districts Track Them
The ways parents and staff feel about your schools can have a big impact on performance. Yet, 70% of districts have no yardstick by which to measur...

Crafting Purposeful Surveys: 4 Key Strategies for Strong District Feedback
If I had to boil my K-12 surveying advice down to just one word, it would be purposeful. From my experience conducting K-12 research both from ...