Newsroom
Browse the latest news and announcements from and about K12 Insight and our partner districts
K12 Insight in the Media
August 11, 2025
Savannah Public Schools’ Let’s Talk AI chatbot can address questions in 13 languages
Source: Savannah Morning News
August 10, 2025
Orange County Schools welcoming more than 200,000 students amid bus driver shortage
Source: WESH Channel 2
May 21, 2025
‘Let’s Talk’: Proviso D209 platform to improve communication
Source: Forest Park Review
January 13, 2025
School District of Philadelphia launches AI-powered platform for users to share feedback, ask questions
Source: PhillyVoice
January 21, 2025
Philly school district launches new customer service platform
Source: The Philadelphia Tribune
September 10, 2024
CMSD says ‘Let’s Talk is a great way for them to listen to you
Source: ABC News 5 Cleveland
May 21, 2025
‘Let’s Talk’: Proviso D209 platform to improve communication
Source: Forest Park Review
January 21, 2025
Philly school district launches new customer service platform
Source: The Philadelphia Tribune
September 10, 2024
CMSD says ‘Let’s Talk is a great way for them to listen to you
Source: ABC News 5 Cleveland
June 6, 2024
Global Educational Technology Innovators Honored in 2024 EdTech Breakthrough Awards Program
Source: GlobeNewswire
November 21, 2023
Round Rock ISD to implement Let’s Talk communications districtwide in December
Source: Community Impact
September 10, 2024
Let’s Talk’ about Philly School District’s new communication system
Source: KYW Newsradio
News & Announcements from K12 Insight
March 20, 2025
K12 Insight Announces New IT Solutions, Introducing the Next Era of Customer Service Delivery for K-12 School Districts
July 8, 2024
Cleveland Metropolitan School District launches new platform to improve customer service
April 25, 2024
Generative AI beyond the classroom: Introducing a new line of defense for districtwide operations
April 18, 2024
Engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development
March 1, 2024
Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings
In the News
Browse the latest news and feature stories highlighting K12 Insight and our partner school districts.
In the spotlight
Survey: Majority of parents say schools’ customer service needs improvement
During the 2021-22 school year, 87% of parents reached out to their school district more than once — with 44% reaching out at least six times.
Read the story in K12 Dive
Districts look for new ways to communicate with the public
Austin Independent School District is one of 400 districts that uses an app to dispatch parent inquiries to the appropriate office, offering first-class customer service across the district’s 125 schools.
Read the story in ASBJ
Chatbots allow educators to delegate repetitive tasks and focus on teaching
Today, more educational institutions have embraced chatbots, the engaging tech tool commonly used by many businesses to provide cost-efficient customer support.
Read the story in EdTech Magazine
More news and feature stories about K12 Insight
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How chatbots can power student enrollment and 24/7 family engagement (Sept. 7, 2022)
Richland Two Superintendent first recipient of Gerald Dawkins Leadership Builder Award (July 27, 2022)
Why school districts need to start measuring college and career readiness now (May 23, 2022)
District leaders can improve equity by listening to their communities (February 2022)
Why equitable communications access should be your top priority in 2022Â (Jan. 18, 2022)
How Austin ISD uses technology to manage a 10x increase in questions during back-to-school (Oct. 5, 2021)