Webinars

On-Demand Webinar

Why Your District’s Families Are Frustrated With Your Customer Service

In this webinar, K12 Insight discusses the findings from the 2024 National Report on Customer Service in Schools. You’ll learn how customer service impacts perceptions of your district and what you can do to improve family satisfaction with every interaction.

Speakers

African American professional woman facing the camera, with a warm, welcoming smile.

Krista Coleman

Chief Customer Officer
K12 Insight

Smiling professionally dressed Caucasian woman with long light-colored hair.

Dr. Kate Shoulders

Senior Director of Research
K12 Insight