Train your whole team—with a guided professional learning workshop.
PD Training
Give teachers and staff the skills they need to improve the customer experience—
one conversation at a time.
K12 Insight’s Cx workshops represent an entirely new approach to professional development.
SEE SOMETHING? SAY SOMETHING.
K12 Insight’s Cx workshops represent an entirely new approach to professional development.
Expert-led training for everyone
Invest in your team with guided professional learning opportunities for academic and operational staff.
Interactive sessions and exercises
Not another “sit and get” training, our workshops encourage team members to collaborate, move around the room, and solve problems together.
Custom resources and study materials
Get custom workbooks, study guides and leave-behinds and give your team the resources they need to succeed.
Certificates and professional hours
All participants receive completion certificates. Plus, we work with you to help secure professional learning credits for select courses.
Our most popular courses
101
Creating An Exceptional Customer Experience
Explore what exceptional customer service looks like, practice the necessary skills to deliver exceptional service, and prepare to lead as a customer service SUPER hero.
201
Establishing a customer-service mindset
Designed specifically for teams, this interactive session provides leaders and staff with practical ideas to help your organization establish a customer-service culture.
202
Understanding Your Customers
Give team members the fundamental skills they need to
interact with customers, manage and resolve conflicts, and provide culturally focused customer service.
301
Managing and motivating a service-driven team
Examine the steps strong leaders take to build a
customer-service driven culture, improve staff engagement and performance, and enhance the overall
customer experience.
El Paso ISD, TX
K12 Insight’s Customer Experience Workshops gave our team the experience, knowledge and confidence needed to succeed — in any situation.
Still thinking on it?
Check out some of our resources,or give us a call to talk it over.
A new form ofschool PD
5 ways to improve school
customer service
Guide to quality school customer service
Exceptional service in Santa Ana
Training SUPER heroes in HSD2
