Community Engagement Archives

Your Needs
Challenges In Your School District

Bonds, Levies, & Rezoning

Communication Complexity

Community Engagement

Data Breaches & Security

Employee Engagement & Retention

Enrollment & Student Attrition

Equity & Multilingual Families

School Choice

School Safety & Bullying
Explore more challenges
Challenges In Your Role

SuperintendentsProvide better communication, collaboration, and engagement districtwide

CommunicationsSimplify and streamline inbound communications and prevent crises

Information TechnologyMinimize security risks, automate ticketing workflows, and improve service
Our Solutions
Customer Service in K-12 School Districts

Let’s Talk Customer Service PlatformA cloud-based platform helping school districts deliver superior customer service

Let’s Talk Assistant ChatbotAlways-on, AI-powered customer service with the first chatbot built for K-12

Let’s Talk Knowledge BaseDeflect tickets and save time by offering a self-serve online library for stakeholders

Professional DevelopmentExpert-led, interactive virtual and in-person customer service courses for K-12 staff
Research in K-12 School Districts

Engage Survey PlatformA DIY, cloud-based survey solution built for K-12 school districts

Managed ResearchK-12 research services led by expert education researchers
Resources
Deliver Superior Customer Service in Your District

Webinars & EventsOpportunities to learn how to deliver superior service in your district

Resource LibraryInsightful guides, white papers, webinar replays, and more

National ReportsInsights and trends you can use to inform your customer service strategies

BlogPerspectives from school district leaders and K12 Insighters

Professional DevelopmentExpert-led, interactive virtual and in-person customer service courses for K-12 staff
Our Insights

Success StoriesCase studies and feature stories about our partner school districts

NewsAnnouncements, product news, and partner school district milestones
Product Support

Client ServicesAccess to our learning center, training, and more to ensure you have the best experience
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