Community Engagement: 63
How Kansas City Public Schools Used Customer Service to Rebuild Trust — and Passed Its First Bond in 58 Years
What happens when customer service becomes a leadership strategy? Kansas City Public Schools used Let's Talk to rebuild trust — and made history.
10 Ways to Build a Culture of Superior Customer Service in Schools
Download the customer service strategy trusted by hundreds of districts.
engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development
K12 Insight and e2L partner to turn service data into solutions, helping districts identify and address customer service challenges.
Spring 2024 National Report on Customer Service in Schools
K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...
Harnessing the Power of AI in K-12: A Guide for District Leaders
AI in K-12 school district operations can revolutionize streamlining communication and data-driven decision-making in your school district.
Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings
A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti...
Spokane Public Schools Builds Trust and Efficiency with Let’s Talk
Learn how Spokane Public Schools uses Let's Talk to foster a culture of community engagement, accessible information, and data-driven decision maki...
San Antonio ISD’s Shawn Bird named 2023 Gerald D. Dawkins Leadership Builder Award recipient
Bird recognized for commitment to empowering educators and developing future K-12 leaders
Revealing Gaps in Parent-District Communications: Insights from a National Report
K12 Insight’s latest customer service report finds the families who need the most support are disproportionately left out of teacher- or school-ini...
2023 Urban Superintendents Collaborative
K12 Insight attended the inaugural Urban Superintendents Collaborative. K12 Insight CEO Suhail Farooqui presented with Dr. Mark Bedell, superintend...