lt knowledge base
Let’s Talk Knowledge Base

Deflect tickets. Save time.

Let’s Talk Knowledge Base streamlines the help desk experience by offering a self-serve online library of help articles and the latest, most accurate information about your district.
Deflect tickets

Solve problems before they ever hit your inbox

Your families, students, staff, and community members have questions and want answers quickly. Provide your customers with with 24/7/365 access to answers to frequently asked questions.
Frequently asked questions web page with magnifying glass
Consolidate information

Ensure consistency of messaging and information

Provide access to the latest facts and information about your district with a shared knowledge base. Proactively share accurate information across multiple channels with ease — including intranets, websites, within the Let’s Talk platform, and alongside Let’s Talk Assistant.
parents and chatbot
Save time

Streamline customer service

Equip your school staff with resources that help them eliminate repetitive tasks and easily respond to common questions so they can focus on more complex work and nuanced requests from families.
Woman smiling and talking on her smartphone while looking at her laptop
School districts can reduce the volume of inbound stakeholder inquiries by as much as 60% using Let's Talk Knowledge Base.
Close-up of one adult and two children talking and looking at laptop