Student high fiving teacher
Let’s Talk Customer Service Platform

Unified inbox. Unified community.

The only all-in-one, enterprise-wide customer service and intelligence platform built for education

Simplify communications districtwide

Let’s Talk provides a unified inbox that streamlines internal and external communications — helping you listen to community feedback and respond quickly to incoming questions.
Graphic illustration of different communications in dashboard
Customer service is vital for building partnerships, increasing parent satisfaction, and keeping families in K-12 public school districts.
Make communications accessible

Give every stakeholder a voice

Let’s Talk gives school communities an accessible way to ask questions, report concerns, and provide feedback 24-7 from any device — regardless of their preferred method of communication or level of technology access.
Mother and child looking at laptop together
Inform strategic planning and interventions

Make decisions with real-time data

The Let’s Talk dashboard — powered by artificial intelligence — provides real-time data and predictive analytics to show you key metrics and insights, including trending issues, district response times, and customer satisfaction.
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Break down departmental silos

Collaborate for faster, more effective communication

Easily collaborate across teams and departments in real-time to deliver a single, timely response to your district’s stakeholders via any channel (email, web, phone, text message, or social media).
In the 2021-22 school year, 87% of parents reached out to their school district more than once.

of parents reached out to their district at least six times

Prevent crises and reputational issues

Escalate concerning conversations

All it takes is one crisis to change everything. Set critical alerts to automatically flag and escalate troubling conversations — such as bullying or safety concerns.