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Missouri Department of Education launches Let's Talk Assistant
Cloud-based customer service solution from K12 Insight helps state officials listen and quickly respond to concerns, 24/7, with focus on efficiency...
First chatbot designed for K-12 school districts now available
K12 Insight unveils Let’s Talk Assistant, a chatbot made for K-12 schools, to create efficiencies and provide always-on customer service.
Superior K-12 Customer Experience: Essential Elements
What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...
2018's Top Stories: Focus on Climate for Effective School Leadership
As we close out 2018, we’re taking a look back at the most popular stories on TrustED this year. Here’s No. 5 from June. Great teachin...
Unlocking Better Transportation: Is Customer Service the Key?
As bussing concerns make national headlines, we're diving into how K12 Insight helps districts around the country ensure superior school transporta...
Why Every School District Needs a Customer Service Mindset
The rise of education technology, along with the expansion of school choice and other competing brands of education, are redefining how K-12 admini...