Communications: 137
K12 Insight launches Spanish, live agent for Let's Talk Assistant
New features enable school leaders to provide equitable customer service and engagement to Spanish-speaking families, create internal efficiencies.
Missouri Department of Education launches Let's Talk Assistant
Cloud-based customer service solution from K12 Insight helps state officials listen and quickly respond to concerns, 24/7, with focus on efficiency...
First chatbot designed for K-12 school districts now available
K12 Insight unveils Let’s Talk Assistant, a chatbot made for K-12 schools, to create efficiencies and provide always-on customer service.
Superior K-12 Customer Experience: Essential Elements
What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...
K12 Insight Wins 2019 SIIA CODiE Award for Best Collaborative Community Solution for Educators
The Let’s Talk community engagement platform is transforming the K-12 customer experience
Unlocking Better Transportation: Is Customer Service the Key?
As bussing concerns make national headlines, we're diving into how K12 Insight helps districts around the country ensure superior school transporta...
Why Every School District Needs a Customer Service Mindset
The rise of education technology, along with the expansion of school choice and other competing brands of education, are redefining how K-12 admini...