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District's Families
Webinar Replay 00:27:08
Understanding District Families through NPS: A 30-Minute Webinar
In this webinar, co-hosted with the Association of California School Administrators (ACSA), K12 Insight shares findings from the National Report on...
Parent and child working on homework
PDF
2021-2022 Benchmark Report on NY-DTSDE
K12 Insight’s 2021-2022 Benchmark Report on New York - Diagnostic Tool for School and District Effectiveness provides valuable insights from differ...
header horizon
Webinar Replay
Unlocking the Secrets NPS Tells You About Your District’s Families
In this webinar, K12 Insight discusses the findings from the National Report on the Impact of Parent Satisfaction on School Districts. You'll learn...
Parent Satisfaction
Guide
National report on Parent Satisfaction's impact on districts.
K12 Insight’s report published in November 2022 examines the connection between parent satisfaction, communication quality, and the likelihood of a...
Trust and Engagement
Webinar Replay
Understanding Parent-School Trust and Engagement
In this webinar, hear findings from K12 Insight's National Report on Parent-School Trust and Engagement. You'll learn about the direct correlation ...
Chatbots are Revolutionizing
Guide
How Chatbots are Revolutionizing K-12 Communications
Learn six facts about chatbots to help you understand how a chatbot can help your school district deliver superior customer service.
Man and woman collaborating on laptop
Webinar Replay 56:53
The Future of School Communications
In this webinar, you’ll learn how school communicators use Let’s Talk — the streamlined customer service and intelligence solution built for K-12 s...
Teacher helping three young students working on a laptop
Webinar Replay 45:12
Elevating Internal and External Communications Through Let's Talk
Bibb County School District shares how their district has simplified workflows while creating opportunities for meaningful conversations with inter...
A woman customer service representative working with headset and monitor.
Guide
Customer Service and Support Essentials: 5 Key Components
Customer service is more important than ever for school districts — especially as options for families expand through school choice programs, chart...
Two women with nametags looking down at a report together and smiling
Webinar Replay
Using Let's Talk to Elevate Stakeholder Satisfaction
Scottsdale Unified School District’s Superintendent Dr. Scott A. Menzel and Director of Communications Kristine Harrington shares how their distric...
Parent and child
Webinar Replay 38:55
Building Trust in the New Era of K-12 Education
This discussion with Chesapeake Public Schools’ Director of Communications Chris Vail will help you learn how to build trust and create opportuniti...
accelerate your district’s digital transformation
Webinar Replay 51:49:00
Accelerating Digital Transformation in Your District: A Guide
School districts have undergone a digital transformation to meet evolving needs. In this webinar, hosted in partnership with CoSN, hear from a pane...

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Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
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