Resource Library
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Guide
[OnDemand Webinar] Beyond Retention: Cultivating a Culture of Engagement
Beyond Retention: How to Position Your School District as the Best Place to Work, Grow, and Thrive — dives into why employee engagement is the corn...
Webinar Replay
OnDemand Webinar | Measure What Matters: Data-Driven Approach for Monitoring School Climate
In this webinar, K12 Insight's Managed Research team connects the dots between delivering an intentional customer service strategy and how it relat...
Guide
National Report on Customer Service in Schools Q4 2023: Insights
Explore the connection between school climate and customer service — and get data-driven strategies for measuring and monitoring school climate in ...
PDF
Student Engagement Benchmark Report 2021-2022: Key Findings
K12 Insight’s 2021-2022 Benchmark Report on Student Engagement offers valuable insights into how students perceive their schools.
PDF
2021-2022 Benchmark Report on NY-DTSDE
K12 Insight’s 2021-2022 Benchmark Report on New York - Diagnostic Tool for School and District Effectiveness provides valuable insights from differ...
Guide
Benchmarking Employee Engagement in 2021-2022: Insights
K12 Insight’s 2021-2022 Benchmark Report on Employee Engagement provides valuable insights about the day-to-day work environment of administrators,...
Guide
Benchmarking School Quality: Highlights from 2021-2022
K12 Insight’s 2021-2022 Benchmark Report on School Quality offers valuable insights about the perceptions of parents, staff, and students when it c...
Webinar Replay
Unlocking the Secrets NPS Tells You About Your District’s Families
In this webinar, K12 Insight discusses the findings from the National Report on the Impact of Parent Satisfaction on School Districts. You'll learn...
PDF
Managed Research Overview
K12 Insight’s Managed Research team offers complete, internal and external K-12 research services — providing the expertise and tools to help schoo...
PDF
Solutions Overview
K12 Insight partners with school districts to provide better experiences, engagement, and education using a powerful customer service platform and ...
Webinar Replay 27:45
Connect, Amplify, and Engage: Get the Most Out of Surveys This School Year
In this video, you'll hear from K-12 education research experts on how to use surveys to give your stakeholders a voice and collect actionable data...
Discover New Insights
Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI Webinar Replay
Preventing Mental Health and Safety Crises Webinar Replay 56:53
The Future of School CommunicationsWebinar Replay
Providing Superior Customer Service During Enrollment Webinar Replay 45:12
Elevating Internal and External Communications Through Let's TalkWebinar Replay 41:19
Gathering Stakeholder Feedback Through Let's Talk