Resource Library
64 results
Guide
Customer Service and Support Essentials: 5 Key Components
Customer service is more important than ever for school districts — especially as options for families expand through school choice programs, chart...
Guide
How to plan for a stronger, more connected school year
The back-to-school season sets the tone for a new school year. To help you jumpstart the new year, explore our guide that includes valuable tips fo...
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Professional Development Course Guide: Navigating Opportunities
Developed by seasoned K-12 education professionals and experts, K12 Insight's courses give frontline staff the tools and training to instill a cust...
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Professional Development Overview
K12 Insight’s expert-led customer service workshops give frontline staff the tools and training to instill a customer-centric culture districtwide.
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Managed Research Overview
K12 Insight’s Managed Research team offers complete, internal and external K-12 research services — providing the expertise and tools to help schoo...
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Engage Survey Platform Overview
Engage helps school leaders build, administer, and analyze valid and reliable community surveys to help build trust, show transparency, encourage c...
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Knowledge Base Overview
Let’s Talk Knowledge Base helps district stakeholders quickly find answers to their questions with a suite of self-service tools — deflecting tic...
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Let's Talk Overview
Let’s Talk — the only enterprise-wide customer service and intelligence platform purpose-built for education — helps school districts streamline in...
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Solutions Overview
K12 Insight partners with school districts to provide better experiences, engagement, and education using a powerful customer service platform and ...
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How Let's Talk Supports School IT Leaders
Let's Talk is a reliable, secure districtwide solution that helps school IT leaders provide superior customer service, maintain security, improve e...
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How Let's Talk Supports School Communicators
Let's Talk offers an all-in-one approach that helps school communications leaders deliver superior customer service districtwide by streamlining co...
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How Let's Talk Supports Superintendents
Let's Talk is a reliable, secure districtwide solution that offers efficient communication, effective engagement, and predictive analytics to help ...
Discover New Insights
Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI Webinar Replay
Preventing Mental Health and Safety Crises Webinar Replay 56:53
The Future of School CommunicationsWebinar Replay
Providing Superior Customer Service During Enrollment Webinar Replay 45:12
Elevating Internal and External Communications Through Let's TalkWebinar Replay 41:19
Gathering Stakeholder Feedback Through Let's Talk