Resource Library
95 results
Success Story
Empowering Students to Report Bullying Threats
Temecula Valley Unified School District uses Let’s Talk to empower students to report bullying threats and prevent crises by listening.
Guide
How Chatbots are Revolutionizing K-12 Communications
Learn six facts about chatbots to help you understand how a chatbot can help your school district deliver superior customer service.
Guide
10 Trends Impacting School District Communications
Health and safety policies. Misinformation. Divisive politics. Budget deficits. As the education environment evolves, so will the jobs of K-12 comm...
Guide
15 Questions To Ask When You’re Auditing Your District’s SaaS Solutions
K-12 education has changed dramatically in recent years — fueling the digital transformation for school districts across the country and rendering ...
Guide
Building Trust Through Listening
Most school districts do an excellent job of communicating outbound messages — but the other side, listening, is a much greater challenge. Listenin...
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI
The education landscape has changed and it’s likely your existing software solutions aren’t fully serving the needs of students, teachers, and fami...
Webinar Replay
Preventing Mental Health and Safety Crises
All it takes is one crisis or missed at-risk student to change everything. Learn how Temecula Valley Unified School District in California uses Let...
Guide
How to Improve IT Customer Service: School IT Leaders Can Minimize Security Risks While Improving the Customer Experience
Download this whitepaper to unlock the five drivers of superior customer service in K-12 education and learn how they impact school IT departments....
Guide
Customer Service and Support Essentials: 5 Key Components
Customer service is more important than ever for school districts — especially as options for families expand through school choice programs, chart...
Guide
How to plan for a stronger, more connected school year
The back-to-school season sets the tone for a new school year. To help you jumpstart the new year, explore our guide that includes valuable tips fo...
PDF
Professional Development Course Guide: Navigating Opportunities
Developed by seasoned K-12 education professionals and experts, K12 Insight's courses give frontline staff the tools and training to instill a cust...
PDF
Professional Development Overview
K12 Insight’s expert-led customer service workshops give frontline staff the tools and training to instill a customer-centric culture districtwide.
Discover New Insights
Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI Webinar Replay
Preventing Mental Health and Safety Crises Webinar Replay 56:53
The Future of School CommunicationsWebinar Replay
Providing Superior Customer Service During Enrollment Webinar Replay 45:12
Elevating Internal and External Communications Through Let's TalkWebinar Replay 41:19
Gathering Stakeholder Feedback Through Let's Talk