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Guide

Minimize Security Risks While Improving Customer Service

This white paper will will walk you through the five drivers of superior customer service in K-12 education and how these drivers impact school IT departments.
“Who owns customer service?”
For educators and administrators, the stakes have never been higher. And the “customer” has never been more engaged. Parents, families and other stakeholders demand dialogue, transparency, and accountability.
Instructor explaining corporate software to trainees on a computer