Understanding Parent-School Trust and Engagement
In this webinar, hear findings from K12 Insight's National Report on Parent-School Trust and Engagement. You'll learn about the direct correlation between family satisfaction and district-provided customer service and the value of superior customer service for district success.
Meet the Speakers
Chief Customer Officer K12 Insight
Jennifer Coisson, Ph.D.
Director of Research Operations K12 Insight
5 Key Components of Customer Service and Support
Customer service is more important than ever for school districts — especially as options for families expand through school choice programs, chart...
Building Trust Through Listening
Most school districts do an excellent job of communicating outbound messages — but the other side, listening, is a much greater challenge. Listenin...
10 Trends Impacting School District Communications
Health and safety policies. Misinformation. Divisive politics. Budget deficits. As the education environment evolves, so will the jobs of K-12 comm...