Trust and Engagement
Webinar Replay

Understanding Parent-School Trust and Engagement

In this webinar, hear findings from K12 Insight's National Report on Parent-School Trust and Engagement. You'll learn about the direct correlation between family satisfaction and district-provided customer service and the value of superior customer service for district success.
By K12 Insight | September 8, 2022 |

Meet the Speakers

Krista Coleman
Krista Coleman
Chief Customer Officer K12 Insight
Jennifer Coisson
Jennifer Coisson, Ph.D.
Director of Research Operations K12 Insight

Related Resources

A woman customer service representative working with headset and monitor.
Guide
Customer Service and Support Essentials: 5 Key Components
Customer service is more important than ever for school districts — especially as options for families expand through school choice programs, chart...
Trust Through Listening
Guide
Building Trust Through Listening
Most school districts do an excellent job of communicating outbound messages — but the other side, listening, is a much greater challenge. Listenin...
A student with a mask doing virtual school using their laptop.
Guide
10 Trends Impacting School District Communications
Health and safety policies. Misinformation. Divisive politics. Budget deficits. As the education environment evolves, so will the jobs of K-12 comm...