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Bonds, Levies, & Rezoning

Communication Complexity

Community Engagement

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Employee Engagement & Retention

Enrollment & Student Attrition

Equity & Multilingual Families

School Choice

School Safety & Bullying
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Challenges In Your Role

Superintendents Provide better communication, collaboration, and engagement districtwide

Communications Simplify and streamline inbound communications and prevent crises

Information Technology Minimize security risks, automate ticketing workflows, and improve service
Our Solutions
Customer Service in K-12 School Districts

Let’s Talk Customer Service Platform A cloud-based platform helping school districts deliver superior customer service

Let’s Talk Assistant Chatbot Always-on, AI-powered customer service with the first chatbot built for K-12

Let’s Talk Knowledge Base Deflect tickets and save time by offering a self-serve online library for stakeholders

Professional Development Expert-led, interactive virtual and in-person customer service courses for K-12 staff
Research in K-12 School Districts

Engage Survey Platform A DIY, cloud-based survey solution built for K-12 school districts

Managed Research K-12 research services led by expert education researchers
Resources
Deliver Superior Customer Service in Your District

Webinars & Events Opportunities to learn how to deliver superior service in your district

Resource Library Insightful guides, white papers, webinar replays, and more

National Reports Insights and trends you can use to inform your customer service strategies

Blog Perspectives from school district leaders and K12 Insighters

Professional Development Expert-led, interactive virtual and in-person customer service courses for K-12 staff
Our Insights

Success Stories Case studies and feature stories about our partner school districts

News Announcements, product news, and partner school district milestones

Product Support

Client Services Access to our learning center, training, and more to ensure you have the best experience
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Resources
Building Trust in the New Era of K-12 Education

Webinar Replay

Building Trust in the New Era of K-12 Education

This discussion with Chesapeake Public Schools’ Director of Communications Chris Vail will help you learn how to build trust and create opportunities for meaningful conversations with stakeholders.

38:55