Guide
Q3 2023 National Report on Customer Service in Schools
As K-12 education continues to evolve, many school districts have overlooked and fallen out of pace with the needs of their communities — resulting in frustrated families who are pushed to consider alternative options. Read K12 Insight's Q3 2023 report to learn more.
Download the report
Now more than ever, school districts need to make sure families receive information and support when they need it. As K-12 education continues to evolve, many school districts have overlooked and fallen out of pace with the needs of their communities — resulting in frustrated families who are pushed to consider alternative options.
In this report you’ll gain insight into:
- How parent perceptions of their child’s academic performance and behavior relate to their Net Promoter Score rating of their school district
- The families who are disproportionately left out of school-initiated communications
- The growing gap between parent-teacher communications and parent-administrator communications