Understanding the current state of customer service in your district
Analyze customer service delivery in your district
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Blog 2 mins
How (and why) to adopt a customer service culture in your school district
Adopting a customer service mindset — and backing it up with a functional customer service and intelligence platform — will build trust capital, im...
The Power of Customer Service in Schools: The Key to Student Success
The K-12 landscape is competitive, making customer service more important than ever. Parents have choices, and they're looking for schools that off...
Blog 2 minutes
A 3-step guide to transforming your district's customer service
As Chief Customer Officer at K12 Insight, I’ve watched hundreds of districts walk the journey to delivering superior customer service — and I’ve le...