An opportunity — or obstacle — at every touchpoint
When was the last time you considered the experience your school district offers from the perspective of families?
K12 Insight’s Q1 2023 National Report on Customer Service in Schools found a staggering number of families don’t know where to go when they have a question. And that’s a problem.
Download the report to learn:
- How many families don’t know where to go when they have an inquiry, issue or service need
- How families perceive interactions their school or district
- The number of families who are open to automation when it comes to getting information