Resources - K12 Insight

Teacher discussion with parent and child in school setting - K12 Insight's proven framework empowering school districts to deliver exceptional customer service to students, families, and the community.

Guide

Customer Service Framework

A proven framework empowering school districts to deliver exceptional service to students, parents, and the community.

infographic download 10 ways to build a culture of customer service

Guide

10 Ways to Build a Culture of Superior Customer Service in Schools

Success Story

How the School District of Philadelphia Transformed Customer Service with Let’s Talk

Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy.

Guide

The Comprehensive Enrollment and Registration Guidebook

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The Ultimate New Superintendent Entry Plan Guidebook

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The Comprehensive Back-to-School Guidebook for K-12 Superintendents

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A Comprehensive Guide to K-12 Customer Service

Success Story

How Robbinsdale Area Schools Harnesses AI in Their Customer Service Strategy

Find out why Shannon Swanson and her team at Robbinsdale Area Schools rely on Let’s Talk to support their customer service goals.

Guide

The Comprehensive K-12 School Transportation Guidebook

customer service report beyond retention

Guide

Spring 2024 National Report on Customer Service in Schools

K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...

Resource Library