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Parent School Trust
Guide
National Report on Parent-School Trust and Engagement
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
Smiling father and daughter looking at laptop
Guide
Build an Engaging Social Media Strategy in Your School District
Social media has changed how people communicate — and how they expect a response online. This workbook will help you plan, create, implement, and e...
chatbot technology
Guide
The Wise of the Machines: The promise of chatbot technology
As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...
Diverse audience in a business seminar with a focus on a young woman deep in thought with a clipboard in her hand
Guide
School Superintendent Listening Tour Toolkit
Highly successful superintendents have one trait in common: their willingness to listen — even in the midst of challenging times. Explore our resou...
Success Story
Providing Superior Customer Service Through AI-powered Chatbot Technology
In 2021, VBCPS launched Let’s Talk to streamline district communications and Let’s Talk Assistant chatbot to provide automatic responses to FAQs. B...
Close-up of a handshake between work colleagues with an out-of-focus woman smiling behind them in the workplace
PDF
How to Strengthen Trust Among Stakeholders
Learn how Let's Talk can help you develop trust among teachers, staff, students, families, and community members — building a foundation for strong...
Success Story
Using Let’s Talk to Support Multilingual Learners
With over half of Providence Public Schools’ students coming from homes where English is not the primary language, they knew supporting multilingua...
Success Story
Understanding and Acting on Community Opinions
Palo Alto Unified School District uses Let’s Talk to support communication engagement and make data-informed decisions.
Trust and Engagement
Webinar Replay
Understanding Parent-School Trust and Engagement
In this webinar, hear findings from K12 Insight's National Report on Parent-School Trust and Engagement. You'll learn about the direct correlation ...
Trust Through Listening
Guide
Building Trust Through Listening
Most school districts do an excellent job of communicating outbound messages — but the other side, listening, is a much greater challenge. Listenin...
Man and woman collaborating on laptop
Webinar Replay 56:53
The Future of School Communications
In this webinar, you’ll learn how school communicators use Let’s Talk — the streamlined customer service and intelligence solution built for K-12 s...
Teacher helping three young students working on a laptop
Webinar Replay 45:12
Elevating Internal and External Communications Through Let's Talk
Bibb County School District shares how their district has simplified workflows while creating opportunities for meaningful conversations with inter...

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Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
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