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Mother and daughter sitting on a couch and smiling at one other while mother has a laptop and mug and daughter has her phone
Webinar Replay
Unlocking the Secrets NPS Tells You About Your District’s Families
In this webinar, K12 Insight discusses the findings from the National Report on the Impact of Parent Satisfaction on School Districts. You'll learn...
Mother walking with children in front of school
Guide
National Report on the Impact of Parent Satisfaction on School Districts
K12 Insight’s report published in November 2022 examines the connection between parent satisfaction, communication quality, and the likelihood of a...
Success Story
Building community through superior customer service
Indiana is one of the most competitive education markets in the nation, creating an environment where districts are under constant pressure to sati...
Success Story
Building community through conversations
Fort Worth ISD launched Let’s Talk in May 2019 to simplify the communication process for district stakeholders and provide them with a destination ...
A father holding his backpack-wearing daughter's hand smiling at one another
Guide
National Report on Parent-School Trust and Engagement
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
Smiling father and daughter looking at laptop
Guide
Build an Engaging Social Media Strategy in Your School District
Social media has changed how people communicate — and how they expect a response online. This workbook will help you plan, create, implement, and e...
Woman wearing glasses smiling at her laptop
Guide
The Wise of the Machines: The promise of chatbot technology
As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...
Diverse audience in a business seminar with a focus on a young woman deep in thought with a clipboard in her hand
Guide
School Superintendent Listening Tour Toolkit
Highly successful superintendents have one trait in common: their willingness to listen — even in the midst of challenging times. Explore our resou...
Success Story
Providing Superior Customer Service Through AI-powered Chatbot Technology
In 2021, VBCPS launched Let’s Talk to streamline district communications and Let’s Talk Assistant chatbot to provide automatic responses to FAQs. B...
Close-up of a handshake between work colleagues with an out-of-focus woman smiling behind them in the workplace
PDF
How to Strengthen Trust Among Stakeholders
Learn how Let's Talk can help you develop trust among teachers, staff, students, families, and community members — building a foundation for strong...
Success Story
Providence Public Schools Uses Let’s Talk to Support Multilingual Learners
With over half of Providence Public Schools’ students coming from homes where English is not the primary language, they knew supporting multilingua...
Teacher shaking hands and talking with a mother and her young daughter
Webinar Replay
Understanding Parent-School Trust and Engagement
In this webinar, hear findings from K12 Insight's National Report on Parent-School Trust and Engagement. You'll learn about the direct correlation ...

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Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
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