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Webinar Replay
Unlocking the Secrets NPS Tells You About Your District’s Families
In this webinar, K12 Insight discusses the findings from the National Report on the Impact of Parent Satisfaction on School Districts. You'll learn...
Mother walking with children in front of school
Guide
National Report on the Impact of Parent Satisfaction on School Districts
K12 Insight’s report published in November 2022 examines the connection between parent satisfaction, communication quality, and the likelihood of a...
Success Story
Building community through superior customer service
Indiana is one of the most competitive education markets in the nation, creating an environment where districts are under constant pressure to sati...
A father holding his backpack-wearing daughter's hand smiling at one another
Guide
National Report on Parent-School Trust and Engagement
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
Mother and daughter sitting on a couch and smiling at one other while mother has a laptop and mug and daughter has her phone
Guide
The Complete Guide for School Crisis Communications
Mental health concerns. Violence. Misinformation. These topics are difficult to navigate. This guide will help you be better prepared for future cr...
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Guide
The Wise of the Machines: The promise of chatbot technology
As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...
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Guide
How to Achieve Higher Levels of Trust, Buy-in & Engagement in Your District
School leaders know it takes time to build trust and, in turn, maintain a strong reputation. Learn five strategies for strategies for strengthening...
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Guide
School Superintendent Listening Tour Toolkit
Highly successful superintendents have one trait in common: their willingness to listen — even in the midst of challenging times. Explore our resou...
Success Story
Providing Superior Customer Service Through AI-powered Chatbot Technology
In 2021, VBCPS launched Let’s Talk to streamline district communications and Let’s Talk Assistant chatbot to provide automatic responses to FAQs. B...
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PDF
How to Help Safeguard Against the Worst-Case Scenarios
No school district is immune from a crisis. Learn how Let's Talk can help districts identify issues early before they become a full-blown crisis.
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PDF
How to Save Time and Drive Efficiencies with Let’s Talk
School staffing shortages have reached critical levels, and remaining staff are asked to take on greater challenges with fewer resources and less h...
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PDF
How to Strengthen Trust Among Stakeholders
Learn how Let's Talk can help you develop trust among teachers, staff, students, families, and community members — building a foundation for strong...

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Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
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