Filter ByClose Filters
Clear Filters
District Sizes

Resource Library

All Items
13 results Clear Filters
service matters
Why School Customer Service Matters
Customer service is the number one reason parents cite for exercising school choice. Find out how you rank compared to other like-sized school dist...
chatbot technology
The Wise of the Machines: The promise of chatbot technology
As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...
Migrating Away From Email
Why School Districts Are Migrating Away From Email
School districts are taking customer service out of the inbox and into the 21st century. Learn how Let's Talk can help your school district with i...
Trust and Engagement
Webinar Replay
Understanding Parent-School Trust and Engagement
In this webinar, hear findings from K12 Insight's National Report on Parent-School Trust and Engagement. You'll learn about the direct correlation ...
A woman holding a laptop having a discussion with another employee.
15 Questions To Ask When You’re Auditing Your District’s SaaS Solutions
K-12 education has changed dramatically in recent years — fueling the digital transformation for school districts across the country and rendering ...
programmer pointing at computer monitor near colleague
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI
The education landscape has changed and it’s likely your existing software solutions aren’t fully serving the needs of students, teachers, and fami...
oldman kid
Minimize Security Risks While Improving Customer Service
This white paper will will walk you through the five drivers of superior customer service in K-12 education and how these drivers impact school IT ...
Four young girls with backpacks walking shoulder to shoulder with arms embracing each other
How to plan for a stronger, more connected school year
The back-to-school season sets the tone for a new school year. To help you jumpstart the new year, explore our guide that includes valuable tips fo...
Diverse group of adult audience members with surprised expressions, focusing on two specific audience members
Knowledge Base Overview
Let’s Talk Knowledge Base helps district stakeholders quickly find answers to their questions with a suite of self-service tools — deflecting tic...
Female teacher shaking a young girl's hand as her parent drops her off at school
Let's Talk Overview
Let’s Talk — the only enterprise-wide customer service and intelligence platform purpose-built for education — helps school districts streamline in...
Businessman and woman happily shaking hands in an office
Solutions Overview
K12 Insight partners with school districts to provide better experiences, engagement, and education using a powerful customer service platform and ...
Casually dressed man with glasses typing on a computer in a computer room
How Let's Talk Supports School IT Leaders
Let's Talk is a reliable, secure districtwide solution that helps school IT leaders provide superior customer service, maintain security, improve e...

Discover New Insights

Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Filter ByClose Filters
District Sizes
Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
Browse success stories