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Guide
Minimize Security Risks While Improving the Customer Experience
This white paper will will walk you through the five drivers of superior customer service in K-12 education and how these drivers impact school IT ...
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Guide
5 Pillars of Customer Service & Support
Customer service is more important than ever for school districts — especially as options for families expand through school choice programs, chart...
Four young girls with backpacks walking shoulder to shoulder with arms embracing each other
Guide
How to plan for a stronger, more connected school year
The back-to-school season sets the tone for a new school year. To help you jumpstart the new year, explore our guide that includes valuable tips fo...
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PDF
Professional Development Course Guide
Developed by seasoned K-12 education professionals and experts, K12 Insight's courses give frontline staff the tools and training to instill a cust...
PDF
Professional Development Overview
K12 Insight’s expert-led customer service workshops give frontline staff the tools and training to instill a customer-centric culture districtwide.
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PDF
Managed Research Overview
K12 Insight’s Managed Research team offers complete, internal and external K-12 research services — providing the expertise and tools to help schoo...
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PDF
Engage Survey Platform Overview
Engage helps school leaders build, administer, and analyze valid and reliable community surveys to help build trust, show transparency, encourage c...
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PDF
Knowledge Base Overview
Let’s Talk Knowledge Base helps district stakeholders quickly find answers to their questions with a suite of self-service tools — deflecting tic...
Female teacher shaking a young girl's hand as her parent drops her off at school
PDF
Let's Talk Overview
Let’s Talk — the only enterprise-wide customer experience and intelligence platform purpose-built for education — helps school districts streamli...
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PDF
Solutions Overview
K12 Insight partners with school districts to provide better experiences, engagement, and education using a powerful customer experience platform a...
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PDF
How Let's Talk Supports School IT Leaders
Let's Talk is a reliable, secure districtwide solution that helps school IT leaders provide superior customer service, maintain security, improve e...
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PDF
How Let's Talk Supports School Communicators
Let's Talk offers an all-in-one approach that helps school communications leaders deliver superior customer experiences districtwide by streamlinin...

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Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
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