Resource Library
56 results
PDF
2021-2022 Benchmark Report on NY-DTSDE
K12 Insight’s 2021-2022 Benchmark Report on New York - Diagnostic Tool for School and District Effectiveness provides valuable insights from differ...
Guide
2021-2022 Benchmark Report on Employee Engagement
K12 Insight’s 2021-2022 Benchmark Report on Employee Engagement provides valuable insights about the day-to-day work environment of administrators,...
Guide
2021-2022 Benchmark Report on School Quality
K12 Insight’s 2021-2022 Benchmark Report on School Quality offers valuable insights about the perceptions of parents, staff, and students when it c...
Webinar Replay
Unlocking the Secrets NPS Tells You About Your District’s Families
In this webinar, K12 Insight discusses the findings from the National Report on the Impact of Parent Satisfaction on School Districts. You'll learn...
Guide
National Report on the Impact of Parent Satisfaction on School Districts
K12 Insight’s report published in November 2022 examines the connection between parent satisfaction, communication quality, and the likelihood of a...
Guide
National Report on Parent-School Trust and Engagement
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
Guide
Build an Engaging Social Media Strategy in Your School District
Social media has changed how people communicate — and how they expect a response online. This workbook will help you plan, create, implement, and e...
Guide
The Complete Guide for School Crisis Communications
Mental health concerns. Violence. Misinformation. These topics are difficult to navigate — but our team of experts has a guide to get you through i...
Guide
The Wise of the Machines: The promise of chatbot technology
As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...
Guide
How to Achieve Higher Levels of Trust, Buy-in & Engagement in Your District
School leaders know it takes time to build trust and, in turn, maintain a strong reputation. Learn five strategies for strategies for strengthening...
Guide
School Superintendent Listening Tour Toolkit
Highly successful superintendents have one trait in common: their willingness to listen — even in the midst of challenging times. Explore our resou...
PDF
Why School Districts Are Migrating Away From Email
School districts are taking customer service out of the inbox and into the 21st century. Learn how Let's Talk can help your school district with i...
Discover New Insights
Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI Webinar Replay
Preventing Mental Health and Safety Crises Webinar Replay 56:53
The Future of School CommunicationsWebinar Replay
Providing Superior Customer Service During Enrollment Webinar Replay 45:12
Elevating Internal and External Communications Through Let's TalkWebinar Replay 41:19
Gathering Stakeholder Feedback Through Let's Talk