Resource Library
72 results
Guide
[OnDemand Webinar] Beyond Retention: Cultivating a Culture of Engagement
Beyond Retention: How to Position Your School District as the Best Place to Work, Grow, and Thrive — dives into why employee engagement is the corn...
Guide 12 mins.
2022-2023 Employee Engagement Annual Benchmark Report
K12 Insight developed the Employee Engagement Survey to help school district leaders cultivate their most valuable resource ― their people. The fin...
Guide 12 mins.
The Benchmark Report on School Climate for 2022-2023.
K12 Insight developed the School Climate Survey for school district leaders to collect feedback from stakeholders — parents/guardians, campus-based...
Guide
Webinar Replay
OnDemand Webinar | Measure What Matters: Data-Driven Approach for Monitoring School Climate
In this webinar, K12 Insight's Managed Research team connects the dots between delivering an intentional customer service strategy and how it relat...
Guide 12 minutes
Guidebook for Successful School Tax Referendum: A Comprehensive Resource
Get your blueprint with filled tested strategies any superintendent or school district leader can use to pass a referendum for their community.
Guide
National Report on Customer Service in Schools Q4 2023: Insights
Explore the connection between school climate and customer service — and get data-driven strategies for measuring and monitoring school climate in ...
Guide 5 minutes
Quiz: How good is your customer service?
Today’s parents and teachers have Amazon-level expectations, making customer service in schools more crucial than ever. Take this short, 5-question...
Guide
Q3 2023 National Report on Customer Service in Schools
As K-12 education continues to evolve, many school districts have overlooked and fallen out of pace with the needs of their communities — resulting...
Webinar Replay 00:25:56
Why Your District’s Families Are Frustrated With Your Customer Service
In this webinar, K12 Insight discusses the findings from the National Report on Customer Service in Schools. You’ll learn how customer service impa...
Discover New Insights
Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI Webinar Replay
Preventing Mental Health and Safety Crises Webinar Replay 56:53
The Future of School CommunicationsWebinar Replay
Providing Superior Customer Service During Enrollment Webinar Replay 45:12
Elevating Internal and External Communications Through Let's TalkWebinar Replay 41:19
Gathering Stakeholder Feedback Through Let's Talk