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A woman customer service representative working with headset and monitor.
Guide
Customer Service and Support Essentials: 5 Key Components
Customer service is more important than ever for school districts — especially as options for families expand through school choice programs, chart...
Four young girls with backpacks walking shoulder to shoulder with arms embracing each other
Guide
How to plan for a stronger, more connected school year
The back-to-school season sets the tone for a new school year. To help you jumpstart the new year, explore our guide that includes valuable tips fo...
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PDF
Let's Talk Overview
Let’s Talk — the only enterprise-wide customer service and intelligence platform purpose-built for education — helps school districts streamline in...
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PDF
Solutions Overview
K12 Insight partners with school districts to provide better experiences, engagement, and education using a powerful customer service platform and ...
Success Story
Walton County School District Strengthens Stakeholder Engagement with Let’s Talk
As one of the nation’s fastest growing districts, Walton County School District uses Let’s Talk to manage communications and support a positive dis...
Success Story
Palo Alto USD elevates customer service and IT efficiency with Let’s Talk
Palo Alto USD streamlined communication with Let’s Talk, boosting satisfaction 36-to-1 and building trust through faster, data-driven service.
Success Story
How Temecula Valley USD Empowers Students and Prevents Crises with Let’s Talk
Temecula Valley USD uses Let’s Talk to improve student safety, mental health, and trust, resolving 1,130+ reports with fast, caring support.
accelerate your district’s digital transformation
Webinar Replay 51:49:00
Accelerating Digital Transformation in Your District: A Guide
School districts have undergone a digital transformation to meet evolving needs. In this webinar, hosted in partnership with CoSN, hear from a pane...
Success Story
Saving Millions and Serving Better: IPS Modernizes Customer Service with Let’s Talk
Indianapolis Public Schools unified systems with Let’s Talk, saving millions and building a culture of data-driven, transparent customer service.
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Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
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