Resource Library
57 results

Guide
Customer Service and Support Essentials: 5 Key Components
Customer service is more important than ever for school districts — especially as options for families expand through school choice programs, chart...

Guide
How to plan for a stronger, more connected school year
The back-to-school season sets the tone for a new school year. To help you jumpstart the new year, explore our guide that includes valuable tips fo...

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Let's Talk Overview
Let’s Talk — the only enterprise-wide customer service and intelligence platform purpose-built for education — helps school districts streamline in...

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Solutions Overview
K12 Insight partners with school districts to provide better experiences, engagement, and education using a powerful customer service platform and ...

Success Story
Walton County School District Strengthens Stakeholder Engagement with Let’s Talk
As one of the nation’s fastest growing districts, Walton County School District uses Let’s Talk to manage communications and support a positive dis...

Success Story
Palo Alto USD elevates customer service and IT efficiency with Let’s Talk
Palo Alto USD streamlined communication with Let’s Talk, boosting satisfaction 36-to-1 and building trust through faster, data-driven service.

Success Story
How Temecula Valley USD Empowers Students and Prevents Crises with Let’s Talk
Temecula Valley USD uses Let’s Talk to improve student safety, mental health, and trust, resolving 1,130+ reports with fast, caring support.

Webinar Replay 51:49:00
Accelerating Digital Transformation in Your District: A Guide
School districts have undergone a digital transformation to meet evolving needs. In this webinar, hosted in partnership with CoSN, hear from a pane...

Success Story
Saving Millions and Serving Better: IPS Modernizes Customer Service with Let’s Talk
Indianapolis Public Schools unified systems with Let’s Talk, saving millions and building a culture of data-driven, transparent customer service.