Resource Library
57 results
Guide
Build an Engaging Social Media Strategy in Your School District
Social media has changed how people communicate — and how they expect a response online. This workbook will help you plan, create, implement, and e...
Guide
The Complete Guide for School Crisis Communications
Mental health concerns. Violence. Misinformation. These topics are difficult to navigate — but our team of experts has a guide to get you through i...
Guide
The Wise of the Machines: The promise of chatbot technology
As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...
Guide
How to Achieve Higher Levels of Trust, Buy-in & Engagement in Your District
School leaders know it takes time to build trust and, in turn, maintain a strong reputation. Learn five strategies for strategies for strengthening...
Success Story
Virginia Beach City Public Schools Delivers Superior Service with AI-Powered Chatbot Technology
Virginia Beach City Public Schools uses Let’s Talk and AI chatbot to reduce email chains, speed answers, and deliver 24/7 service that builds trust.
Success Story
How Providence Public Schools Builds Trust Through Multilingual Family Engagement
With over half of Providence Public Schools’ students coming from homes where English is not the primary language, they knew supporting multilingua...
Guide
How Chatbots are Revolutionizing K-12 Communications
Learn six facts about chatbots to help you understand how a chatbot can help your school district deliver superior customer service.
Guide
10 Trends Impacting School District Communications
Health and safety policies. Misinformation. Divisive politics. Budget deficits. As the education environment evolves, so will the jobs of K-12 comm...
Guide
15 Questions To Ask When You’re Auditing Your District’s SaaS Solutions
K-12 education has changed dramatically in recent years — fueling the digital transformation for school districts across the country and rendering ...
Guide
Building Trust Through Listening
Most school districts do an excellent job of communicating outbound messages — but the other side, listening, is a much greater challenge. Listenin...
Guide
How to Improve IT Customer Service: School IT Leaders Can Minimize Security Risks While Improving the Customer Experience
Download this whitepaper to unlock the five drivers of superior customer service in K-12 education and learn how they impact school IT departments....