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Guide
The Wise of the Machines: The promise of chatbot technology
As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...
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Guide
How to Achieve Higher Levels of Trust, Buy-in & Engagement in Your District
School leaders know it takes time to build trust and, in turn, maintain a strong reputation. Learn five strategies for strategies for strengthening...
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Guide
School Superintendent Listening Tour Toolkit
Highly successful superintendents have one trait in common: their willingness to listen — even in the midst of challenging times. Explore our resou...
Success Story
Providing Superior Customer Service Through AI-powered Chatbot Technology
In 2021, VBCPS launched Let’s Talk to streamline district communications and Let’s Talk Assistant chatbot to provide automatic responses to FAQs. B...
Woman smiling on laptop
PDF
Why School Districts Are Migrating Away From Email
School districts are taking customer service out of the inbox and into the 21st century. Learn how Let's Talk can help your school district with i...
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PDF
How to Help Safeguard Against the Worst-Case Scenarios
No school district is immune from a crisis. Learn how Let's Talk can help districts identify issues early before they become a full-blown crisis.
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PDF
How to Save Time and Drive Efficiencies with Let’s Talk
School staffing shortages have reached critical levels, and remaining staff are asked to take on greater challenges with fewer resources and less h...
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PDF
How to Strengthen Trust Among Stakeholders
Learn how Let's Talk can help you develop trust among teachers, staff, students, families, and community members — building a foundation for strong...
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PDF
Managing Misinformation
Let's Talk helps you manage your district’s narrative by providing 24/7 access to approved messaging and answers to FAQs — plus a streamlined, unif...
Success Story
Using Let’s Talk to Support Multilingual Learners
With over half of Providence Public Schools’ students coming from homes where English is not the primary language, they knew supporting multilingua...
Success Story
Understanding and Acting on Community Opinions
Palo Alto Unified School District uses Let’s Talk to support communication engagement and make data-informed decisions.
Teacher shaking hands and talking with a mother and her young daughter
Webinar Replay
Understanding Parent-School Trust and Engagement
In this webinar, hear findings from K12 Insight's National Report on Parent-School Trust and Engagement. You'll learn about the direct correlation ...

Discover New Insights

Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI
Webinar Replay
Preventing Mental Health and Safety Crises
Webinar Replay 56:53
The Future of School Communications
Webinar Replay
Providing Superior Customer Service During Enrollment
Webinar Replay 45:12
Elevating Internal and External Communications Through Let's Talk
Webinar Replay 41:19
Gathering Stakeholder Feedback Through Let's Talk
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Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
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