Resource Library
104 results
Guide
Customer Service Framework
A proven framework empowering school districts to deliver exceptional service to students, parents, and the community.
Success Story 2 minutes
K12 Insight Experts in EDU — Dr. Scott Menzel
Check out this video to learn how Superintendent Scott Menzel uses K12 Insight to deliver superior customer service in his school district.
Success Story 2 minutes
K12 Insight Experts in EDU — Dr. Jeremy Tucker
Check out this video to learn how Superintendent Jeremy Tucker uses K12 Insight to deliver superior customer service in his school district.
Success Story
The School District of Philadelphia
Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy.
Success Story
K12 Insight Experts in EDU — Anibal Soler
Find out why Anibal Soler relies on Let’s Talk to support customer service goals, make data-driven decisions, and save time for his executive team.
Guide
[OnDemand Webinar] Unlocking the Secrets NPS Tells You About Your District’s Families
In this webinar, K12 Insight discusses the findings from the National Report on the Impact of Parent Satisfaction on School Districts. You'll learn...
Success Story
Chesapeake Public Schools
Capturing every voice within a community is crucial, especially in a district as large as Chesapeake Public Schools in Virginia.
Discover New Insights
Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI Webinar Replay
Preventing Mental Health and Safety Crises Webinar Replay 56:53
The Future of School CommunicationsWebinar Replay
Providing Superior Customer Service During Enrollment Webinar Replay 45:12
Elevating Internal and External Communications Through Let's TalkWebinar Replay 41:19
Gathering Stakeholder Feedback Through Let's Talk