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K12 Insight has helped over 400 districts across the nation deliver better experiences, better engagement, and better education.
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K12 Insight — a leading innovator of customer intelligence solutions for schools — helps you improve customer service and stakeholder engagement using a powerful customer service platform and chatbot, research, and professional development.
Let’s Talk Customer Service Platform
A cloud-based customer service and intelligence platform that helps your deliver superior customer service to your school community.
Get to know Let's Talk
Let’s Talk Assistant Chatbot
The first chatbot built specifically for K-12 school districts, providing always-on customer service to help your stakeholders get answers to frequently asked questions 24-7.
Meet our chatbot
Let's Talk Knowledge Base
Giving your district stakeholders a one-stop shop for informational articles that answer common frequently asked questions.
Learn more about Knowledge Base
Managed Research
Providing you the expertise and tools to help collect feedback and analyze data that identifies gaps and opportunities impacting the school environment in your district.
Explore Managed Research services
Engage Survey Platform
A DIY, cloud-based survey solution built for K-12 school districts — helping you build, administer, and analyze community surveys to build trust, encourage collaborative decision-making, and improve school climate
Get to know our survey platform
Professional Development
Expert-led, interactive virtual and in-person customer service workshops to help to uplevel your team’s customer service skills.
Find out more about our workshops
"Let's Talk created a platform for us to not only gather information but to also provide timely and consistent feedback to our stakeholders."
Superintendent
Scottsdale Unified School District (Arizona)
“Offering Let’s Talk Assistant in Providence reflects our commitment to engaging our families and ensuring we have a clear line of communication. Over half of the students in our district come from homes where English is not the primary language. This innovative tool helps us better reach the diverse communities we serve which is a core priority.”
Rhode Island Education Commissioner
Providence Public Schools (Rhode Island)
“Before Let’s Talk, email was a black hole. This made it really difficult to stay on top of communications and make sure people were getting the answers they needed. With Let’s Talk, every dialogue is automatically routed to the correct department based on keyword recognition — improving efficiency and service.”
Chief Technology Officer
Palo Alto Unified School District (California)
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