School Community Engagement & Customer Experience Platform | K12 Insight

Turn everyday school interactions into

exceptional experiences.

for students, parents,
teachers & staff

Solutions

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How we work

Our school customer experience platform was designed to help you engage your community at critical times, improve the quality and timing of each response and leverage the latest research and professional learning to provide consistently exceptional experiences for students, parents, teachers and staff.

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Provide always-on customer service

Give students, parents, teachers and staff an easy way to reach you. Issue timely replies. And ensure that every response is accurate, complete and courteous. Then use our real-time dashboard to measure your success and make improvements.

Learn more about Let’s Talk!

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Go deeper with community surveys

Listening is important. But to really solve problems, sometimes you have to go deeper. Use our Engage survey solution to conduct valid and reliable community surveys on critical issues, from school climate and staff and parent engagement to equity and inclusiveness.

Learn more about Engage

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Raise the bar with professional development & training

When it comes to providing a better school experience, your staff is on the front lines. Host one of our in-person customer service workshops and raise the bar on student, parent and teacher satisfaction in your school or district.

Learn more about PD & Training

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FInd Out Why

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Testimonial Quote

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Caddo Parish Public Schools, La.

“K12 Insight and Let’s Talk! allows us to answer our community in real-time and listen to them in a powerful way.”

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Mary Nash-Wood

Director of Communications

Caddo Parish Public Schools, La.

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