school customer service: 29

If necessity is the mother of invention, the last year has provided all of us with many opportunities for creativity. A K12 Insight, it has challen...

People don’t care what you know until they know that you care.  That might sound like just a cute bumper sticker about life, but the sentiment is j...

Maya Angelou put it best when she said, “…people will forget what you said, people will forget what you did, but people will never forget how...

When it comes to determining the success of a school, we tend to focus our attention on the classroom — and rightly so. That’s why teachers and pri...

It’s hard to believe the year is almost over. This week we’re taking a look back at the major trends and issues of 2019 by sharing the ...

What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...

Of all the findings from K12 Insight’s new national State of K-12 Customer Experience Report, one thing in particular stands out to me. While a vas...

When it comes to creating a positive customer experience, you need to stay ahead of the game. That means making it easy for your community to reach...

As back-to-school quickly approaches, the excitement for a new school year is growing.  Soon, we’ll be met with the hum of school buses in the morn...

A better school experience for everyone relies on building strong, trusting relationships.  But, often times, trust feels unattainable in its ambig...