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Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

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Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

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Join our Service Excellence Exchanges to connect with neighboring districts and leave with a roadmap for raising service standards.

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Arlington Public Schools (VA) built trust with parents by transforming its transportation call center to expedite call routing, escalate urgent calls to leadership, and ensure no call goes unanswered.
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Explore how Kyrene School District (AZ) transformed its service model and added capacity with AI, reducing email load for staff and giving families instant access to answers anytime.
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How K-12 districts can shift gears in how they deliver service and support for the Transportation department.
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Close up of businessman hands typing on laptop during team meeting

Blog 3 minutes | January 26, 2022

IT leader enhances district-wide efficiency and productivity

A leader of a business operations interoperability transformation management project offers tips on how to align IT to achieve budget, efficiency a...