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Customer Service for K-12
Products
Customer Service Solutions
Let’s Talk
A cloud-based platform helping school districts deliver superior customer service
Professional Development
Expert-led, interactive virtual and in-person customer service courses for K-12 staff
Managed Research
K-12 research services led by expert education researchers
Engage Surveys
A DIY, cloud-based survey solution built for K-12 school districts
Browse by Role
Superintendents
Provide superior customer service in your district.
Communications
Simplify and streamline inbound communications and prevent crises.
Information Technology (I.T.)
Minimize security risks, automate ticketing workflows, and improve service.
Resources
Blog
Perspectives from school district leaders and K12 Insighters
Reports
Insights and trends you can use to inform your customer service strategies
Guides
Insights and trends you can use to inform your customer service strategies
Webinars & Events
Opportunities to learn how to deliver superior service in your district
Customer Stories
Case studies and feature stories about our partner school districts
Featured Resources
National Report on Customer Service in Schools
Explore the connection between school climate and customer service — and get data-driven strategies for measuring and monitoring school climate in your district.
Unlocking the Secrets NPS Tells You About Your District’s Families
Learn how your district can use Net Promoter Score (NPS) to better understand your families and how they talk about your district.
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