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Summer is fast approaching, which means we’re nearly halfway through 2019. Can you believe it? Summer break represents a short—but important—period...

You don’t get a second chance at a first impression. But that doesn’t mean great customer service should stop after your first meeting with a comm...

One thing’s for sure, when 1,000 school public relations professionals gather in one place, the stories start to fly. And some of the best storytel...