ITSM: 2
Blog 3 minutes | April 15, 2021
Essential KPIs for Schools: 5 Must-Have Customer Service Metrics
Every school district does customer service. But only 30% of districts measure the impact of these efforts on other strategic areas, such as accele...
Blog 3 minutes | February 12, 2021
The Top Challenge for Teachers & Staff During COVID? Time Shortage.
New research shows main source of anxiety, frustration and low morale is ‘too much to do and not enough time.’ The list of challenges related to C...