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The only customer service solution serving the entire district

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Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

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Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

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Join our Service Excellence Exchanges to connect with neighboring districts and leave with a roadmap for raising service standards.

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Arlington Public Schools (VA) built trust with parents by transforming its transportation call center to expedite call routing, escalate urgent calls to leadership, and ensure no call goes unanswered.
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Explore how Kyrene School District (AZ) transformed its service model and added capacity with AI, reducing email load for staff and giving families instant access to answers anytime.
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How K-12 districts can shift gears in how they deliver service and support for the Transportation department.
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Hamish Brewer: 1

The changing role of the school principal

Blog 3 minutes | April 10, 2018

Evolution of the School Principal's Role in the Changing Landscape

When you think of the typical school principal, what image comes to mind? Admittedly, I instantly picture an outdated, authoritarian stereotype sha...