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Unified Service Desk
The only customer service solution serving the entire district

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Unified digital telephony with full call center capabilities built in, not bolted on

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Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

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Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

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Join our Service Excellence Exchanges to connect with neighboring districts and leave with a roadmap for raising service standards.

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RESOURCE
Arlington Public Schools (VA) built trust with parents by transforming its transportation call center to expedite call routing, escalate urgent calls to leadership, and ensure no call goes unanswered.
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Explore how Kyrene School District (AZ) transformed its service model and added capacity with AI, reducing email load for staff and giving families instant access to answers anytime.
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How K-12 districts can shift gears in how they deliver service and support for the Transportation department.
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flexibility: 1

public schools operate more like charters

Blog 3 minutes | January 11, 2018

Should Public Schools Embrace Charter-Like Operations?

Charter school supporters often cite the flexibility granted to charters as a differentiator over “traditional” public schools. Conceived as labora...