customer experience schools: 4

The phases of customer service in schools are defined by three pillars: processes and workflows, use customer intelligence and technology, and dist...

Adopting a customer service mindset — and backing it up with a functional customer service and intelligence platform — will build trust capital, im...

Building a culture of customer service in your district is key to increasing parent satisfaction and keeping families enrolled. Here are four quest...

As TrustED continues its month-long look at customer experience in schools, we examine the effect that strong relationships among students, parents...