customer experience in schools: 22

How to develop your district’s customer service journey Customer service isn’t a switch districts can turn “on” or “off.” It’s a comprehensiv...

Customer service is helping school districts nationwide build trust and create positive experiences that lead to satisfied families and increased e...

Building a culture of customer service in your district is key to increasing parent satisfaction and keeping families enrolled. Here are four quest...

When it comes to determining the success of a school, we tend to focus our attention on the classroom — and rightly so. That’s why teachers and pri...

Our number 1 story of 2019 highlights a key element missing from most K-12 professional development: a focus on customer experience. “Practice make...

It’s hard to believe the year is almost over. This week we’re taking a look back at the major trends and issues of 2019 by sharing the ...

Our team has been hard at work on our latest Let’s Talk! release – Version 13.5. Every feature in this release was inspired by the feedback w...

What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...

Of all the findings from K12 Insight’s new national State of K-12 Customer Experience Report, one thing in particular stands out to me. While a vas...

There is no single definition of school success. Though our minds tend to conjure an iconic image. You know the one—engaged student sitting attenti...