Technology: 3

Delivering superior customer service.
Blog 2 minutes | August 1, 2023

How Indianapolis Public Schools’ Ashley Cowger has championed culture change districtwide

Successful change management takes time and careful, strategic planning. Through their Rebuilding Stronger plan, IPS has proven extensive change is...

Launching AI-powered chatbots on district webpages
Blog 3 minutes | May 24, 2022

Launching AI-powered chatbots on district webpages

How your district can start using always-on chatbot technology in less than a month.

Excited young boy waiting in line after getting off the bus
Blog 3 minutes | August 5, 2021

Customer service with a focus on equitable access for all

This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.