Products: 34
Launching AI-powered chatbots on district webpages
How your district can start using always-on chatbot technology in less than a month.
Customer service with a focus on equitable access for all
This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.
Let’s Talk! 16.0: A solution that is as flexible as you are
If necessity is the mother of invention, the last year has provided all of us with many opportunities for creativity. A K12 Insight, it has challen...
Caring for Schools: Bridging the Gap Between Intent and Perception
People don’t care what you know until they know that you care. That might sound like just a cute bumper sticker about life, but the sentiment is j...
Boost Your Team’s Customer Service Abilities
Maya Angelou put it best when she said, “…people will forget what you said, people will forget what you did, but people will never forget how...
Let’s Talk! Assistant Launch: Introducing a K-12 District-Focused Chatbot
If there’s one thing families and school district employees don’t have enough of this year, it’s time. Parents, students, teachers, and others have...
Deep-Listening Initiatives: Confronting Racism and Inequality in Education
The events and protests of the past several weeks have shone a much-needed light on the racial inequities still inherent in many of America’s most ...
Efficiently Serving Your Community: Updates on Let’s Talk! Features
Every interaction between your district and the community it serves is an opportunity to strengthen trust in the district and allow your schools to...
Improving Let's Talk!: Seeking Your Feedback
Our team has been hard at work on our latest Let’s Talk! release – Version 13.5. Every feature in this release was inspired by the feedback w...
K-12 Customer Experience Evaluation: Discovering Insights with Let’s Talk!
Of all the findings from K12 Insight’s new national State of K-12 Customer Experience Report, one thing in particular stands out to me. While a vas...