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Blog
Back to School: 10 Tips for Superior Customer Service
Here are some ideas to help you plan for a stronger, more connected school year.
News
Austin ISD answers more than 100,000 inquiries from district stakeholders using Let’s Talk
Let’s Talk by K12 Insight makes it easy for parents, students, staff, and community members to ask questions, request information, and share feedback
Blog
Back-to-School Breeze: The Role of Chatbots
Find out how chatbots can change the game for your back-to-school season
Blog
The Impact of Trust: How Customer Experience Shapes Your District
K12 Insight’s National Report on Parent-School Trust and Engagement shows how your district’s customer experience affects everything from tragedies...
Blog
Building Trust in the New Era of K-12 Educationn
Chesapeake Public Schools shares how they’ve built trust capital in their district by prioritizing meaningful conversations with stakeholders.
Blog
School customer service directly impacts parent satisfaction and trust, national report finds
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
Blog
How chatbot technology saves time for K-12 school districts
Save your staff time by having a chatbot answer repeat questions
Blog
How AI-powered chatbots change the game for customer service in K-12 education
Learn how Fort Wayne Community Schools uses chatbot technology to save staff time while providing superior customer service to stakeholders.
Blog
Video: Improving Engagement Through Accessible Customer Service
Accessible customer service helps districts reach more stakeholders