News & Blog

There is much more than new classroom supplies in the new school year. Here are 4 key surveys school leaders need to consider this school year.

New features enable school leaders to provide equitable customer service and engagement to Spanish-speaking families, create internal efficiencies.

Cloud-based customer service solution from K12 Insight helps state officials listen and quickly respond to concerns, 24/7, with focus on efficiency...

K12 Insight unveils Let’s Talk Assistant, a chatbot made for K-12 schools, to create efficiencies and provide always-on customer service.

There is no busier time in a school district than back-to-school.Even in a normal year, the weeks leading up to the first day of school and wel...

What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...

But schools lack vital training and resources to meet community needs. The first-ever national study on school customer experience reveals “invisib...

The Let’s Talk community engagement platform is transforming the K-12 customer experience

If you’re a regular follower of TrustED, you may have noticed how we often refer to the students, parents, community members, and staff that school...