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The K12 Insight Blog

Cleveland Metropolitan School District launches K12 Insight's Let’s Talk solution to improve customer service in schools
Cleveland Metropolitan School District launches new platform to improve customer service
CMSD launches Let’s Talk to streamline support, speed up responses, and strengthen connections with families and staff.
By K12 Insight | July 8, 2024 | 3 minutes
EdTech Breakthrough Award
News 3 minutes | June 10, 2024

K12 Insight honored in the 2024 EdTech Breakthrough Awards.

K12 Insight named “Next-Gen School Solution Provider of the Year” in 2024 EdTech Breakthrough Awards ProgramInternational awards program recogn...

A man sits at his computer, learning how to improve IT customer service.
Blog 3 minutes | June 6, 2024

IT Efficiency: Strategies from Leading K-12 Districts

Discover how IT leaders are leveraging K12 Insight's AI-powered Let's Talk platform to automate processes, ensure omnichannel support, and enhance ...

News Using AI for Customer Service Featured Image
Blog 3 minutes | June 4, 2024

AI Magic in Education: The Customer Service Revolution

Bring your customer service to the next level by adding AI tools. Learn how to ensure internal efficiencies and external customer satisfaction by ...

a woman is loving a child
Blog 3 minutes | May 13, 2024

Setting priorities: Essential vs. Desirable in schools

When you’re running a school district, you have to make a lot of tough decisions about what’s “nice to have” and what you need to h...

Happy teacher assists schoolgirl in using laptop during computer class in the classroom
Blog 3 minutes | May 6, 2024

Employee Engagement: Crafting Your School District as a Premier Workplace.

Student achievement, curriculum, and learning outcomes are the highest objectives for every school district. However, districts depend on satis...

Generative AI Let's Talk Assistant chatbot
News 3 minutes | April 25, 2024

Generative AI beyond the classroom: Introducing a new line of defense for districtwide operations

Generative AI beyond the classroom: Introducing a new line of defense for districtwide operations ...

businessman hand touch email envelope icon on mobile screen
Blog 3 minutes | April 19, 2024

Robbinsdale Area Schools' Utilization of AI in Customer Service.

The “Amazon effect” has set new standards for customer service in every industry, demanding personalized, seamless experiences and lightning-fast r...

engage2learn and K12-Insight Announce New Partnership
News 2 minutes | April 18, 2024

engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development

With the intelligence from Let’s Talk, K12 Insight’s education-focused customer service platform, and the comprehensive talent development solutio...

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