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Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings
A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti...
Dr. Shawn Bird ERDI Dawkins Award recipient
News
San Antonio ISD’s Shawn Bird named 2023 Gerald D. Dawkins Leadership Builder Award recipient
Bird recognized for commitment to empowering educators and developing future K-12 leaders
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Revealing Gaps in Parent-District Communications: Insights from a National Report
K12 Insight’s latest customer service report finds the families who need the most support are disproportionately left out of teacher- or school-ini...
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Parents with the most questions are most likely considering switching schools, national report finds
K12 Insight’s latest report explores the connection between parent satisfaction, communication quality, and student attrition using Net Promoter Sc...
Woman happily looking at her notebook in front of her laptop in a library
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Research-backed surveys critical for guiding superintendents in 2021-22
Head of research shares perspectives on K-12 equity, exit, social-emotional learning, and employee engagement surveys.
community engagement efforts
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Osceola School District honored for community engagement
Florida district fosters community relations through “Share Your Great” — an initiative highlighting school community experiences.
Close-up of two people's phones having conversations with Let's Talk Assistant chatbot
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Missouri Department of Education launches Let's Talk Assistant
Cloud-based customer service solution from K12 Insight helps state officials listen and quickly respond to concerns, 24/7, with focus on efficiency...
2019 siia codie award
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K12 Insight Wins 2019 SIIA CODiE Award for Best Collaborative Community Solution for Educators
The Let’s Talk community engagement platform is transforming the K-12 customer experience
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